Do-Good is hiring this spring! We are looking to fill our Operations Manager Assistant position.
This position has been specially designed to assist the Operations Manager and production staff in the operation of our production systems and customer service.
The candidate must be motivated to learn, be able to receive detailed tasks and be solution-driven. In this role, the Operations Manager Assistant will help the Operations Manager in the execution of bulk-mailings prepared to meet US Postal standards. Though this position will require a technical aspect, the position will also require hands on work being part of the final output of special communications and marketing designed for nonprofits, political campaigns, and small businesses.
Must have excellent attention to detail and ability to work under deadlines.
Able to work 40 hours a week, between the hours of 8:30-6pm.
Able to communicate well with customers over the phone and in person.
Have a valid driver’s license, the ability to lift up to 30lbs, and able to stand for periods at a time.
Experience working in Microsoft Office (specifically Excel and with Word creating mail merges)
Comfort working with computerized machinery
Have the ability to troubleshoot machinery, computer, and printer problems
Experience working with data (i.e. access databases, fundraising software, etc)
Some graphic design or web design experience
Assist Operations Manager in preparation of bulk-mailing projects using necessary programs including Excel, UltraEdit, Word, BulkMailer, and MatchUp. Must learn the postal regulations regarding discounts and qualifications needed for a bulk-mailing.
Customer Service – Communicate with customers regarding data questions, intake of new projects, follow-up regarding data and leftover materials, etc. Will be required to answer the phone and greet visitors in the office.
Assist Operations Manager with the daily and weekly schedule of outgoing jobs and abide by set deadlines. Organize and prepare paperwork for the daily delivery of completed jobs to the bulk mail center.
Provide light maintenance and troubleshooting with computers and mailing equipment. Will assist production staff in set-up and support with mailing equipment (formatting of mail piece design, quality control of print performance, etc.)
Will operate all mailing and printing equipment in cooperation with production staff in the production of mailing projects.
Become knowledgeable in the working of Results Plus donor tracking program. May be required to assist with data entry.
We have tried to make working here as close to being a family business as possible. There are great benefits that include health insurance, dental care, paid time off, holidays, bonuses depending on how the company fares each year, and “happy hours” where staff kick back and enjoy themselves. Starting wage will be between $16-$19 an hour.
If interested in applying for the position, please email resume and cover letter to Maria Johnson at email@example.com. Job will be filled by this April so please submit resume by Friday, March 18th.